TERMS AND CONDITIONS

Effective Date: November 11, 2025

1. Acceptance of Terms

By accessing and using the Retsnom LLC website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

3. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, book illustrations, character designs, and the Retsnom character, are the property of Retsnom LLC and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

4. Product Information and Pricing

We strive to ensure that all product information, descriptions, and pricing on our website are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All prices are subject to change without notice.

5. Orders and Payment

By placing an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Payment must be received in full before orders are processed. All sales are final as outlined in our Refund and Returns Policy.

6. Pre-Orders

Pre-order products will be shipped according to the estimated ship dates provided at the time of purchase. These dates are estimates and may be subject to change. We will notify you of any significant delays.

7. “Who Am I?” Contest

By entering the “Who Am I?” contest, you agree to the following:

  • Contest entries must be submitted by a parent or legal guardian for children under 13
  • Retsnom LLC reserves the right to use submitted names and ideas without compensation
  • By submitting an entry, you grant Retsnom LLC the right to use the submitted name and contact the entrant regarding the contest
  • Contest rules, prizes, and deadlines will be posted on the contest page
  • Retsnom LLC’s decision regarding the contest winner is final

8. MonStar Club Membership

By joining the Retsnom MonStar Club, you agree to:

  • Receive weekly email updates, content alerts, and event notifications
  • Provide accurate contact information
  • The right to unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly
  • Retsnom LLC may modify or discontinue the MonStar Club at any time

9. User-Generated Content

By submitting any content to our website (including contest entries, comments, or suggestions), you grant Retsnom LLC a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content.

10. Children’s Privacy and Safety

Our website is designed to be family-friendly. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents and guardians are responsible for monitoring their children’s use of our website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of any third-party sites.

12. Disclaimer of Warranties

Our website and products are provided “as is” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, Retsnom LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our website or products
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or harmful code transmitted through our website

14. Indemnification

You agree to indemnify, defend, and hold harmless Retsnom LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.

15. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

16. Shipping and Delivery

Shipping terms, rates, and policies are outlined in our Shipping Policy. All shipping rates are subject to change without notice.

17. Returns and Refunds

Our return and refund policy is outlined in our Refund and Returns Policy. All sales are final unless the product received is damaged, defective, or incorrect due to our error.

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, our website shall be instituted in a state or federal court in Texas.

19. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Refund and Returns Policy, and Shipping Policy, constitute the entire agreement between you and Retsnom LLC regarding your use of our website.

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Retsnom LLC 3414 Royalty Row Irving, TX 76062

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